About the Role
Considered an emerging authority, who applies extensive technical experience. Develops technical solutions to complex problems. Exercises considerable latitude in determining objectives and approaches to assignments.
Development and configuration of ServiceNow HRSD – 50%
Technical design and solutioning – 20%
Troubleshooting – 20%
Guiding junior resources – 10%
Requirements
Preferred skills:
Agile certification, preferably with SAFe.
Experience with ServiceNow platform administration, 2+ years.
Experience with building ServiceNow integrations (SOAP/REST), 2+ years.
Experience with enterprise design thinking, 2+ years.
PLEASE NOTE:
All candidates require a Department of Homeland Security TSA Clearance to work on this program.
OTHER SKILL/REQUIREMENT
Required skills: |
|
Microsoft Excel | X |
Microsoft Word | X |
Excellent verbal and written communication skills | X |
Education
Minimum 7 years’ experience + bachelor’s degree or equivalent (Associate degree +2 years’ experience; 6 years’ experience; or relevant professional certification); Successful completion of higher education which has not resulted in a degree may be counted as one year of experience.
Experience with ServiceNow HRSD, 3+ years; or experience with any module in ServiceNow, 5+ years
ServiceNow Certified HR Implementation Specialist.
Experience working in agile teams, including responsibility for pointing user stories, 3+ years.
Experience with technical solution design, including building technical documentation, 5+ years.
Experience leading technical or development teams, 2+ years.